AI for last-mile delivery communication

Smarter deliveries.
Better customer communication.

Delivery AI automates customer calls when a courier approaches, speaks the customer's language, extracts the important delivery details, and sends them to the courier in real time.

No separate courier app requiredMultilingualAPI-ready
Delivery AI Courier App on a smartphone

Built for the last few minutes of delivery.

Delivery AI focuses on the moment where communication problems create delays, missed handovers, language barriers, and unnecessary calls for couriers.

Automatic AI calls

Trigger customer calls based on ETA so the courier does not have to stop and call manually.

Multilingual conversations

The AI speaks with the customer in their language and sends the useful information to the courier in theirs.

Real-time courier information

Waiting time, access instructions, floor, entrance details and other useful delivery information appear instantly.

Works with existing systems

Integrate through API without replacing the company's current dispatch or courier infrastructure.

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Secure courier sessions

Couriers can receive secure access to the delivery interface without handling company API credentials.

Scales beyond one city

Start with one city or hub, then expand the same integration across regions or nationally.

How Delivery AI works

A simple flow that fits into the delivery operation the company already uses.

01

Delivery created

The company's system sends the delivery data to Delivery AI.

02

Courier approaches

ETA is updated as the courier gets closer to the customer.

03

AI calls customer

The call can trigger automatically at the configured ETA threshold.

04

AI understands

The system extracts the useful delivery instructions from the conversation.

05

Courier receives it

The information appears live in the courier interface in the courier's language.

A lightweight layer on top of existing delivery operations.

Delivery AI is not designed to replace the company's dispatch platform. It adds intelligent customer communication exactly where it is needed.

Real application screenshots will go hereCompany Dispatch • Courier App • Live Conversation • Delivery Information

Designed for practical deployment

Company-side API integration
Secure courier web access
No customer-facing app required
Configurable ETA-based automation
Suitable for pilot rollout before national scale

Start small. Prove the value. Scale fast.

A first deployment can begin with one city, one hub, or a selected group of couriers. Once the workflow is validated, the same integration can expand across the company.

Pilot programs from €4,500

Final pricing depends on delivery volume, call usage and integration requirements.

Start a Pilot

See Delivery AI in a real delivery scenario.

We can demonstrate the complete flow: delivery creation, courier ETA, automatic customer call, multilingual conversation, and live courier information.

Request a Demo